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• Free shipping worldwide. Your package will be insured and traceable.
• Our three guarantees:
  1. One-year 100% money back guarantee. As we recognize that you have not seen the print prior to purchase, we will refund you fully and without questions for any print returned in new condition within a full year.
  2. Replacement guarantee: We ship hundreds of prints each year without problems. We will replace at no charge any print damaged in transit.
  3. Lifetime fade-free guarantee: Our museum-grade prints, using archival paper and inks, are expected to last at least century. We will replace at no charge any prints displayed in normal conditions which have faded during the lifetime of the original owner.
• Each print can be hand-signed by Quang-Tuan Luong. The image will have a border around it (1/2 to 2 inch wide depending on print size) so that the print size will be slightly larger than the listed image size. By default, prints are captioned with location and year, and signed by hand in the border (we use an archival pen that doesn't fade or damage the print). You can matte the print with or without the inscriptions, since they are not in the image area. If you prefer, the print can be signed elsewhere or not at all. Personalized inscriptions are also possible.
• Photographs 12x18 or larger are limited edition. For custom sizes, please inquire. Custom sizes will be part of the next smallest size edition.
• Preparation time is between one and two weeks, except when Quang-Tuan Luong is traveling. Faster express orders are possible.
• Prints are on semi-gloss paper. This offers the best balance between glossiness and absence of reflexions. However, we can print on a range of materials such as watercolor paper, canvas, glossy, and super-glossy papers, and in a range of tones, such as Black and White or Sepia.
• Mats and Frames are available only at our gallery. On-line prices exclude framing, matting or mounting. In general we recommend that you choose the mat and frame in person at a local frame shop, since (a) individual preferences vary considerably (b) additional boxing and shipping costs can be as high as the framing cost itself. However, framed prints are available at our Santa Monica Gallery.

Due to operating system and screen differences, and sometimes more elaborate image preparation done prior to printing, there might be color and lightness variations between the image you saw on the web and the print.